![]() ![]() ![]() The logic board swap presumably used a new SSD as there was a virgin system installed and none of my apps or data. The info they sent with the returned laptop says they replaced the logic board, the Touch ID board and the Lid Angle Sensor. As mine was a 64GB RAM and 4TB SSD I don’t imagine they had a bin of those sitting around at Apple’s US repair facility. Bad logic board, which had to come from China (I assume) since the RAM and SSD are soldered on during manufacture. You may recall in a previous email I stated that it was crashing while sleeping. I finally got my MacBook Pro 16” back from Apple repair. ![]() I’ll update you when my MBP is returned and I have a chance to test it. Ll I can get from their progress emails is that it took them less than an hour to determine the problem and order “a part.” I suspect it’s a new logic board but since my MBP was a custom config with 4TB SSD and maxed RAM all soldered to the motherboard I bet the whole assembly has to come from China and what with the Covid situation I may have to wait awhile. So I updated my Carbon Copy Cloner backup and took the machine back in the next morning to be spirited off to Apple’s central repair facility near Houston. They determined that there was indeed a hardware problem, probably the logic board, but the problem was esoteric enough that their local diagnostic tools weren’t sufficient. ![]() She suggested I contact Apple support or bring it in to Genius Bar, which I did. I mentioned this to an acquaintance who is the manager of our local Apple Store and she said that they had not been seeing any problems like this with other MBP16 customers. I recently wrote to you about problems with my MacBook Pro 16” running OSX10.15.3 Crapalina having issues with restarts and shutdowns while sleeping. SEND FEEDBACK Related: 2019 MacBook Pro, James G, laptop, MacBook, MacBook Pro, SSD James G writes: ![]()
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